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| Posted on 5/14/08 at 08:55 AM | |
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Well, I'm only located 40 miles away from them, which is another reason why I chose their brand--as if something went wrong, we'd be close to them, and they'd be close to us. I was hoping they could send someone down to look at it, but that was not an option according to them, even after I offered to pay. Our machine is in a basement and has to go through a standard door and up stairs to get out of here, so for me, it's not even an option to remove it--it's a big ordeal. Vastex emailed me last night with another option--they're shipping me some sort of jig to try to set it back straight. ____________________ www.graphicdisorder.com Design - Print - Screenprint - Embroidery - Vinyl & More. | |
  
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