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| Posted on 5/14/08 at 12:17 PM | |
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Years past before e-mail I would take work (not printing/construction) over the phone. When completed I would send bill by mail. Depending on what the terms were for the customer, I would at the term date send a fax invoice to the customer. Now the part that got their attention was I would in big marker pen put how many days over due the invoice was across it. The owner of the business would usually call back the same day. The reason being that the owner was not the one in the office seeing the unpaid invoice come in on the fax machine. It was all the other office help who talked with the other employees. Conversation usually went something like this. "I don't appreciate you sending this invoice over my fax machine where everyone can see it." "I'm sorry! If you pay your invoice on time, you will never get another fax from me." If they continued complaining, I followed up with, "I will be sending you faxes every 10 days until your full payment clears the bank." This usually did it. No business owner wants their office help seeing they aren't paying their bills on time. | ||
 
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