Subject: Re: NIGHTMARE CONTINUES!!

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Posted on 10/30/07 at 07:26 AM  


Brad Harber
National Sales Manager
Anatol Equipment Manufacturing Co.

We apologize for the inconvenience of this problem. Poul, our Customer Service manager, confirmed to you via eMail what we are going to do: we are over-nighting to you a new bracket to mount the new inverter on that our engineer determined you need.

We appreciate your bringing this to our attention as we strive to constantly improve the service to our customers. We apologize for the mistake and to want to assure you of our continued support.

 
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